RESIDENT COUNCIL MEETING
Via ZOOM (Virtual Meeting)
Monday, August 17
(10:00 a.m., Castle Living Room & 2nd Floor Orchid Room)
SPECIAL GUEST SPEAKER:
Mr. John McDermott, Hawaii Long-Term Care Ombudsman
The Long-Term Care Ombudsman (LTCO) program was established by federal and state statutes. The LTCO identifies, investigates, and resolves complaints that are made by, or on behalf of residents, and related to action, inaction, or decisions that may adversely affect the health, safety, welfare, and rights of residents of long term care facilities such as nursing homes, adult residential care homes, assisted living facilities, and other long-term care settings.
Long-Term Care Ombudsman Program Services
If you need information or assistance in the following areas, please contact the LTCO at 586-7268(Oahu) or by email at john.mcdermott@doh.hawaii.gov.
- Investigate and resolve problems or complaints about the care or services provided in a long term care facilities;
- Alternatives to nursing home placement;
- Options for paying for long term care;
- Choosing a nursing home;
- Help with initiating a power of attorney or guardianship;
- When can long term care residents refuse treatment;
- What rights nursing home residents have.
(Source: LTCO website)